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FAQ

What are the capacity limits?

The Pine Valley Chalet accommodates 50 - 125 guests.

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When can I come and view the venue?
Tours are offered on most weekdays between the hours of 9-5. Some weekends are unavailable, as we are booked for weddings and events, & we like to extend the courtesy of a private site for our guests.
 

How do we go about booking the venue?

Contact us at mdittmann@chicopeetubepark.com. We will provide you with lots of information & book a tour. Once you’ve said yes to the space, we will go over a detailed contract. When you complete the contract & provide a deposit of 50% of the rental fee (non-refundable) your date will be secure.  We do not ‘hold’ dates without a deposit, & are booked on a first come first serve basis. 

What comes with the rental?
Your special event space includes:​

  • Included in the hall rental is: set-up, take-down, tables, chairs.

  • White China, silverware, glasses/wine glasses etc.

  • Cloth/Linen serviettes

  • Dark wood custom tables  (6ft x 3.5ft)

  • Dark wood chairs 

  • Podium 

  • Custom floor plan 

  • Exclusive use

  • Free WIFI

  • Accessible/Elevator

  • Air Conditioning 

  • Wrap around deck with Pergola

  • Private Bridal Room
     

Can we do our own bar?  

NO. Alcohol may only be served exclusively by us! Please note no shots or doubles are permitted.

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Is there any way I can bring in a caterer of my choice?  

Yes, we do have a list of preferred vendors but we are willing to vet and approve any catering companies that are suggested. 

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What do you have for washrooms?

We have 2 large, very attractive washrooms for use of both males & females  (tiled & stainless steel) & a family/accessible washroom on the lower level of the venue. 

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Are you an accessible site?

We are a fully accessible venue as we have an accessible washroom & service elevator. We also provide accessible parking & automatic doors.

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What is gratuity? 

The gratuity is 15%, and it all goes to our amazing staff working on your wedding day!

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When are we allowed onsite?

We open our doors at 10am for all of your hired help to be on-site on the day of your wedding! If you are in need of an earlier start, we will do our best to accommodate the couple.

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Can my dog(s) be in the wedding?

Yes, your dog(s) can be a part of your ceremony only and on a leash.  Please note that the pet will not be permitted inside while food is being served!

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